Privacy Policy

Effective Date: [10-5-2024]

Welcome to expleasia.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from us. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: When you create an account or make a purchase on expleasia.com, we collect the following personal information:
   • Name
   • Email address
   • Mobile number
   • Shipping address

We need this information to authenticate the genuine customer. We use these details to provide our customers with updates regarding the order placed or if they have some products left in their cart. We need this information to deliver the product correctly and avoid any issues related to deliveries.

2. Order Information: We collect information related to your orders, including:
   • Product details
   • Order status
   • Shipment details

We send notifications to our customer regarding all the above mentioned to ease and improve customers overall experience of shopping on our website.

How We Use Your Information

We use the collected information for the following purposes:

1. Order Processing: To process and fulfil your orders, including sending you notifications about your order status such as order confirmation, dispatch details, and delivery updates.
2. Communication: To communicate with you regarding your account, purchases, and any customer service inquiries.
3. Marketing and Promotions: If you have opted in to receive promotional emails, we will use your email address to send you offers, discounts, and other marketing communications. You can opt out of these communications at any time by unsubscribing.

 

 

Sharing Your Information

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

1. Service Providers: We share your information with trusted third-party delivery partners who require access to your address and contact details to deliver your orders.
2. Legal Requirements: We may disclose your information if required by law, to enforce our site policies, or to protect our rights, property, or safety.

Payment Security

We use a secure payment gateway to process your financial transactions. Your payment information is encrypted and handled securely. We do not store your payment details on our servers. Our payment gateway provider also adheres to strict privacy policies to ensure the protection of your financial information.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your account information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

Your Rights

You have the right to access, update, or delete your personal information. If you wish to do so, please contact our customer service team at support@expleasia.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@expleasia.com
Address: 32/10, matiala, uttamnagar, New Delhi
Phone: 8595654462

Thank you for trusting expleasia.com with your personal information. We are committed to protecting your privacy and ensuring a safe shopping experience.